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The Tactful Teacher
By equipping teachers with the tools they need to communicate effectively with colleagues, parents, and administrators, this handbook prepares them to deal successfully with and understand the dynamics of a variety of work-related situations. Especially helpful for those new to the field, this guide teaches the skills to build effective communication, tailor messages to fit their recipients, and interact with difficult people and under pressure. Using specific scenarios, such as dealing with angry parents, sharing unpleasant information, or communicating in less-than-ideal school environments, different communication strategies, and why they work, are discussed in detail. Advice is also given on handling "The Social Addiction Trap" and those tricky "what's your opinion" questions with grace and aplomb
"This book is like listening to an experienced, if a bit jaded, teacher talk about the real workings of a school — from the importance of dealing with the classified staff to the avoidance of the perpetually cranky and crabby."
—Education Book Reviews, October 2005
"Buy five copies of Bender's book. . . bottom line: worth the price."
—Teacher Librarian, December 2005
"A helpful handbook for educators in all environments."
—Dance Teacher, December 2005
"Addresses the pitfalls of miscommunication in the school environment by offering practical, detailed advice."
—Curriculum Review, November 2005
The sense of joy Ms. Bender perpetually encourages educators to bring to their students is admirable."
—Alan Sitomer, California Literacy Teacher of the Year
"Exactly the kind of information new teachers need and want to know."
—Baltimore Teacher’s Association
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